Redwick Candles Ltd.

Redwick Candles Ltd. is proud to offer a safe, secure and convenient environment for our online customers. If you have questions or concerns that aren't address on this page, Contact Us today.

Security

Redwick Candles uses PayPal for credit card processing. PayPal's servers are 128-bit SSL encrypted, allowing you to enter your credit card details in a fully secure environment. Redwick Candles does not receive or store your credit card information at any point during the checkout process. You are not required to register for a PayPal account to take advantage of this security.

Returns Policy

Redwick guarantees 100% satisfaction with all of its products. If you are not completely satisfied, let us know and we'll take back the product and give you a refund. (This guarantee does not apply to re-stocking for retail partners.)

Currency

All website prices are in US dollars unless otherwise indicated.

Privacy Policy

Personal Information

Redwick Candles stores order information and customer contact details in order to maximize our customer experience throughout our website. We may use the information to improve our products and services, or to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may use the information to customise the website according to your interests.

Redwick Candles does not share your personal information with any third parties. We may forward your contact information to PayPal in conjunction with your order for order management purposes only.

Cookies

A cookie is a small file which is stored on your computer's hard drive. Cookies allow our shopping cart system to maintain persistent information about your account, including tracking the items in your shopping cart. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to external websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.